Welcome to ReplyAuto.ai, a service provided by ReplyAuto.ai. (“ReplyAuto.ai“, “we“, “us“, or “our“). ReplyAuto.ai helps in responding emails with referring to previous context.

This Privacy Policy explains how we collect, disclose and otherwise process personal data when you use our website (the “Site“), mobile application (the “App“), and all related services provided by ReplyAuto.ai (collectively, the “Service“), and your choices concerning our data practices.

“You” or “your“, as used in this Privacy Policy, refers to the individual to whom personal data relates.

Personal Data We Process on Behalf of Business Customers: If one of our business customers (such as your employer) provides you with access to the Service, there are a few points to keep in mind when you review this Privacy Policy:

● Our business customers may impose certain restrictions on how we may process their users’ personal data – for example, by limiting our marketing to that customer’s users. Our Privacy Policy does not reflect these restrictions; they are governed by our Terms of Service and other agreements with the applicable business customer.

● If you are a business user, you should contact the business customer directly to access, correct or request deletion of your personal data. If you contact Superhuman with a privacy request, we will refer your request to the business customer that provides you with access to the Service, and we will assist that business customer in responding to your request.

Information About Non-Users. If you exchange emails with other individuals who are not using our Service (“Non-Users”), we will not read that Email Content Data (as defined below) and will not advertise or market to those Non-Users. We collect the email addresses of Non-Users only to provide the Service.

1. PERSONAL DATA WE COLLECT

When you contact us or interact with our Service, we may collect personal data as follows:

Personal Data You Provide

● Your contact details, when you register for our Service, sign up for our mailing list, or otherwise communicate with us; this information may include your name, email address, and phone number. We may also collect employment-related information if you are a representative of one of our business customers.

● Contents of emails that you send and receive through the Service (“Email Content Data”), which we process on your behalf solely to provide the Service. ReplyAuto.ai does not read Email Content Data and does not use that data for marketing or advertising purposes.

● Other information not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Personal Data Collected Automatically

When you access or use the Service, we, our service providers, and our advertising partners may automatically log and combine information about you, your computer or mobile device, and your interactions over time with the Service, online resources, and our communications, including:

● ReplyAuto.ai content. We collect information from product features, including the content of drafts or snippets you create in the Service and read receipts.

● Authentication tokens. When you sign in to the Service, we collect and store encrypted Google authentication tokens.

● Use of the Site and App. When you visit, use and interact with the Site or App, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Site or App, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged in our systems:

○ Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, and how you interacted with the Site.

○ Cookies: Please see the Cookie Policy to learn more about how we use cookies on the Site.

○ Device information: Includes the operating system and browser you are using. Information collected may depend on the type of device you use and its settings.

○ Usage information: We collect information about how you use our Site and App, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

○ Email metadata: We collect and store information about emails you send and receive through the Service. This includes numeric identifiers and timestamps, but does not include Email Content Data (as defined above) or other information that could identify the sender, the recipient or the subject of the email.

2. HOW WE USE PERSONAL DATA

We use personal data for the following purposes or as otherwise described at the time of collection:

● To provide the Service and perform our contract with you under our Terms of Service, including:

○ To authenticate users, provide the Service and related support, process transactions and respond to your inquiries, requests, comments or feedback;

○ To update and synchronize Service features across multiple devices (i.e., so a draft email you begin on one device will be available on your other device(s)); and

○ To manage our relationship with you, which includes sending administrative information to you relating to our Service and changes to our terms, conditions, and policies and sending account verification or technical/security notices.

● To improve, monitor, personalize and protect our Service for the following legitimate business interests:

○ To display information about your contacts, including Non-Users, in the Service (such as emails and insights job titles and profile photos);

○ To solicit referrals for new users from current users;

○ To analyze how you interact with our Service and provide, maintain and improve the content and functionality of the Service and our customer relationships and experiences, develop our business and inform our marketing strategy;

○ To conduct research and aggregate personal data, to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Service. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.

3. HOW WE DISCLOSE PERSONAL DATA

In certain circumstances we may disclose personal data to third parties without further notice to you, unless required by the law, as set forth below:

● Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may disclose personal data to service providers, including web hosting, debugging services, email and productivity services, survey providers, database and sales/customer relationship management services, customer service providers, payment processors; web and app analytics services, and data brokers. Notwithstanding the foregoing, we disclose Email Content Data to our hosting provider (Google, Inc.). Pursuant to our instructions, these parties will access, process or store personal data in the course of performing their duties to us.

● Professional advisors.Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

● Business transferees. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your personal data and other information may be disclosed in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.

● Authorities and others.Law enforcement, government authorities and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above, including to (i) comply with legal or regulatory obligations, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Site, or the public, or (v) protect against legal liability.

● Additional rights, such as to object to and request that we restrict our use of personal data.

5. USE OF THIRD-PARTY AI TECHNOLOGY

We leverage third-party AI technology, offered by our service providers, to enable ReplyAuto.ai’s AI features. These features are designed to assist you in communicating through the Services, including by helping you draft, summarize and edit emails. To enable these features, we will disclose some of your information to our AI service providers.

We require our AI service providers to use your information only for the purpose of providing our Service – for example to generate email drafts for you – and we do not allow those providers to train their AI models using your data. ReplyAuto.ai will only store logs of the prompts used in AI features.

Information We Collect: a. Personal Information: When you use ReplyAuto.ai, we may collect personal information such as your name, email address, and other details you provide. b. Usage Data: We may collect information about how you use our extension, including the content you generate using ReplyAuto.ai, the frequency of use, and other usage patterns. c. Device Information: We may collect information about the device you use to access ReplyAuto.ai, including device type, operating system, and browser information.

1. How We Use Your Information: a. Providing and Improving Services: We use your information to provide and enhance the functionality of ReplyAuto.ai, personalize your experience, and improve our services. b. Communication: We may use your contact information to send you updates, newsletters, and other relevant communications related to our services. c. Analytics: We use analytics tools to analyze usage patterns and improve the performance and features of ReplyAuto.ai.
2. Information Sharing and Disclosure: a. Third-Party Service Providers: We may share your information with third-party service providers that assist us in providing, maintaining, and improving our services. b. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
3. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.
4. Your Choices: a. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in the emails. b. Access and Update: You can access and update your personal information by contacting us at info@replyauto.ai.
5. Changes to this Privacy Policy: We may update this Privacy Policy from time to time, and any changes will be reflected on this page. Please review this Privacy Policy periodically for any updates.
6. Contact Us: If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at: Levelup Multilink LLP
   1, Dayaneswar Rd, MHADA Colony,
   Juhu, Mumbai, Maharashtra 400058, India
   Email: info@replyauto.ai

By using ReplyAuto.ai, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.